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Holding Space: The Art of Supportive Leadership

When asked by the founder of the Archangel Summit, Giovanni Marsico, what my superpower is, I realized that one of my gifts is holding the space for challenging conversations and when others are [...]


When a Star Employee Turns into a Bad Apple

During the past 18 ½ years running our 1-800-GOT-JUNK? business, we have had to hire hundreds of team members for our growing company. Inadvertently, we also have had to fire and let many of them [...]


Business Planning in Five Simplified Steps

Business planning can be such a daunting and time-consuming task. We know we have to do it and we understand the importance of it, and yet we may find ourselves stuck in the overwhelm that it can [...]


Five Realignment Strategies for COOs & 2nd In Commands

It’s common for you as a COO or 2nd In Command for your day-to-day operations to not go according to plan. Often, disruptions and unforeseen challenges cause overwhelm and can bring chaos to your [...]


Peer-to-Peer Mastermind for the COO & 2nd In Command

The COO Peer-to-Peer Mastermind Advantage CEOs have known and benefited from masterminds and peer-to-peer guidance and support as far back as Napoleon Hill’s introduction to masterminds in [...]

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